The provision of employee assistance services has established business benefits, including increased productivity of employees (termed “presenteeism”) and decreased absenteeism. Employees typically have access to an EAP hotline 24 hours a day, so there is no need to wait to seek assistance. Because the employee can call anytime, they do not have to worry about calling from a work phone. Employees can use the EAP to ward off stress-related illnesses. Go to: https://eapassist.com.au/