Why should I choose EapProgram?

EapProgram allows employers to simply & easily purchase the number of Employee Assistance Program (EAP) consultations they need when they need them & which can then be accessed immediately 24/7 Australia wide with no complicated contracts or high annual costs.

Why Telephone Counselling?

Research has indicated phone counselling provided immediately when it is needed to be the most beneficial as well as the preferred form of assistance by employees.

What About Confidentiality?

All information discussed within a counselling session is considered confidential.

How many hours should I purchase?

The number of hours will depend on the current needs & circumstances of the workplace and is at the employer’s discretion.

Are there limits on counselling sessions?

Employers can pre-set the number of counselling hours made available to any one employee. 

What about reporting?

An employer may request end-of-month statistical information regarding the number of hours used and the number of individuals who have used those hours. 

When can I access counselling?

Counselling is immediately available during normal AEST business hours or to schedule a telephone counselling appointment 24 hours per day 7 days per week Australia wide.

Who are the counsellors?

Counsellors all hold qualifications in psychology & experienced in the provision of EAP services.

What issues does EAP counselling address?

EAP counselling addresses issues including stress, anxiety, depression, substance abuse, relationship issues, traumatic incidents, termination & redundancy, financial concerns, manager advice, health, dietary & nutritional advice and bereavement.  

How do I purchase EAP counselling sessions?

Employers can purchase online or can contact us to provide an invoice.

What if EapProgram does not suit our company?

You may wish to consider: http://eapassist.com.au/

Eap Assist provides a variety of 12 month programs which may be preferable to some employers.