Why should I choose EapProgram?

EapProgram allows employers to simply & easily purchase the number of Employee Assistance Program (EAP) consultations they need when they need them & which can then be accessed immediately 24/7 Australia wide with no complicated contracts or high annual fees.

Why telephone counselling?

Research has indicated that phone counselling provided immediately when it is needed to be the most beneficial and preferred form of assistance by employees.

What about confidentiality?

All information discussed within a counselling session is considered confidential.

How many hours should I purchase?

The number of hours will depend on the current needs & circumstances of the workplace and is at the employer’s discretion.

Are there limits on counselling sessions?

Employers can pre-set the number of counselling hours made available to any one employee. 

What about reporting?

An employer may request end-of-month statistical information regarding the number of hours used and the number of individuals who have used those hours. 

When can I access counselling?

Counselling is available during normal AEST business hours, M – F 9.00 am – 5.00 pm, or to schedule a telephone counselling appointment 24 hours per day 7 days per week Australia wide.

What issues does EAP counselling address?

EAP counselling addresses issues including stress, anxiety, depression, substance abuse, relationship issues, traumatic incidents, termination & redundancy, financial concerns, manager advice, health, dietary & nutritional advice and bereavement.  

How do I purchase EAP counselling sessions?

Employers can purchase online at our Home Page or can contact us to provide an invoice. If you would prefer an invoice please see out Costs Page use our contact form indicating the number of consultations required or email: admin@eapprogram.com.au

What if EapProgram does not suit our company?

You may wish to consider: http://eapassist.com.au/

Eap Assist provides a variety of 12 month programs which may be preferable to some employers.